Strategic Partnership
RFP Questions and Answers
At Clarke & Company, the broker is involved with the client from day one and is the team leader. One of the qualities that differentiates us from some of our competitors is that our model is different. The broker does not hand it off to a team to manage, the broker is always involved and is the team leader.
Clarke & Company Benefits can provide for all of a company’s needs from HR, financial, and employee standpoints. We do this by combining superior technology with excellent people.
From a financial perspective, we have the tools that a company would need to analyze claims, benchmark, make informed plan design changes, and craft a strategic benefits plan. We use data analytics to help Finance and HR departments make decisions based on facts from interpreting actual claims data. We can use this to craft campaigns helping educate employees on what is happening in the group.
From the HR perspective, we have technology in place to help with compliance, employee training, safety, and a full toolbox of administrative platforms. Combined with our staff, we are able to provide a better service model than our competitors. We are active within our accounts, helping clients learn to use our tools so that maximum value is received. Our people are also able to conduct enrollments, work with employees, and drive benefit satisfaction.
From an employee perspective, employees will have access to our staff for questions, claims issues resolution, claims advocacy, and digital technology. Custom designed educational wellness campaigns, benefit apps, and enrollment apps, are just a few of the tools Clarke & Company provides to meet the different generational standards of the workforce.
At Clarke & Company Benefits we invest in our staff and technology to ensure a positive, hassle free experience for you and your employees’ benefit plan. As a team we provide the following services to our clients:
- Strategic planning for benefit designs, implementation and compliance
- Cost control planning and renewal management utilizing Decision Master Warehouse (DMW)
- Renewal strategic planning meetings, communication, and open enrollment sessions
- New Hire communication support
- Account management support by a lead account executive and a customer service representative
- Compliance support when dealing with ACA and ERISA
- Human Resource and Training Support through ThinkHR
- Online web portal customized for Bishop Gadsden employee benefit plans
- Clarke & Company Benefits mobile app; this houses your employee benefits summaries, provider links and member information along with benefit guides
- Education campaigns targeted to disease profiles that exist in Bishop Gadsden claims data
- Ben-administration system guidance and support depending on Bishop Gadsden needs
- Many more tools that are embedded into our systems
