First Community Health Toolkit

BlueCross BlueShield

January 2020 Pharmacy Change

BlueCross is changing the pharmacy benefit manager from Caremark to OptumRx. This change will affect all BlueCross members, and every member will receive a new card. We have provided a video with information to help you download a new card from My Health Toolkit and further explain any changes. 

Information for the Pharmacy Change

Beginning Jan. 1, 2020, your health plan’s pharmacy benefit will be administered by a new pharmacy benefits manager, OptumRx. This letter was also mailed to all members.

OptumRx Home Delivery will be your health plan’s new mail-service pharmacy. Click here for more information on how the process will be changed through the transition to OptumRx.

A copy of what the envelope with your new card will look like. This will be mailed to all members, so be on the lookout for this envelope in December with your new card. 

BCBS will change pharmacy benefits from Caremark to OptumRx. Read more about how this change will affect mail order and specialty medications and could affect network pharmacies.

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